By accessing our website, engaging our services, purchasing digital products, or using the WealthCrest Financial Client Portal, you agree to the following Terms and Conditions.
1. Company Overview
WealthCrest Financial, LLC provides professional financial services including:
- Individual and Business Tax Preparation
- Tax Amendments and IRS Assistance
- Credit Repair Services
- Bookkeeping Services
- Business Formation and Registration
- Notary Services
- Digital Products and Educational Materials
- Secure Client Portal Access
Services are provided virtually or in person upon request.
2. Client Responsibilities
Clients agree to:
- Provide accurate, truthful, and complete information
- Submit all requested documentation promptly
- Review all documents before signing or approving
- Respond to communication requests in a timely manner
Important: WealthCrest Financial is not responsible for errors, penalties, or delays resulting from inaccurate, incomplete, or withheld information.
3. Tax Preparation Services
Tax returns are prepared based solely on information provided by the client.
Clients are legally responsible for the accuracy and completeness of their tax return.
Once the engagement agreement is signed and tax preparation services have begun, a minimum preparation fee becomes immediately due and is non refundable, even if the client chooses to cancel services or have another preparer complete the return.
Minimum Non Refundable Fees:
- Individual returns: $75 minimum non refundable preparation fee
- Corporate returns (S Corps, C Corps, Partnerships): $200 minimum non refundable deposit
These fees cover time spent reviewing documentation, analyzing tax data, preparing draft returns, and performing required due diligence.
If a return has been prepared, submitted, or electronically filed, all fees are considered fully earned and non refundable.
IRS processing times, refund approvals, audits, offsets, and identity verification reviews are outside of our control.
4. Tax Amendments and IRS Assistance
- Amended returns and IRS resolution services are prepared based on client supplied documentation
- We do not guarantee specific results, penalty removals, or refund amounts
- IRS processing timelines are determined solely by the Internal Revenue Service
- All fees are non refundable once work has begun
5. Credit Repair Services
- We provide credit dispute assistance and education in compliance with applicable federal regulations
- We do not guarantee score increases, deletions, or specific credit outcomes
- Results vary based on individual credit profiles and creditor reporting practices
- All credit repair fees are non refundable after 3 day waiting period & services begin
6. Bookkeeping Services
Bookkeeping services may include transaction categorization, reconciliations, financial statements, payroll reporting support, and related reporting.
- Clients must provide accurate financial documentation
- Financial reports reflect client supplied data and are not audited statements unless separately contracted
- Monthly, quarterly, and annual bookkeeping services are non refundable once work has started for the service period
7. Business Formation Services
- Business formation includes entity registration assistance and related filings
- Approval depends on state and federal agencies
- We do not guarantee processing times, name availability, or tax classification outcomes
- All formation fees are non refundable once documents are prepared or filings submitted
8. Notary Services
- Notary services verify identity and witness signatures in accordance with state law
- We do not provide legal advice regarding document content
- Notary fees are non refundable once services are rendered
9. Digital Products and Educational Materials
- All digital products including ebooks, templates, downloads, courses, and educational materials are final sale
- No refunds, cancellations, or exchanges will be granted once access is delivered
- Unauthorized reproduction, distribution, or resale is prohibited
10. Payments and No Refund Policy
All payments for services, consultations, retainers, subscriptions, and digital products are non refundable.
- Once work begins or access is granted, fees are fully earned
- Failure to provide documentation, failure to complete intake requirements, or change of mind does not qualify for a refund
11. Client Cooperation and Timelines
Clients must provide requested documentation and responses within 14 calendar days unless otherwise agreed in writing.
Failure to cooperate may result in:
- Removal from active client queue
- Delayed completion
- Additional fees
- Closure of engagement without refund
We are not responsible for missed deadlines caused by client inaction.
12. Refund Advance and Bank Product Disclaimer
- Third party banks may offer refund transfers or refund advances
- Approval is determined solely by the participating bank
- WealthCrest Financial does not guarantee approval, funding timelines, or bank decisions
- Bank fees are separate from preparation fees and are non refundable
- If a refund is reduced, frozen, offset, or delayed by the IRS, we are not responsible for the impact on bank products
13. Compliance and Due Diligence Standards
We operate in accordance with IRS regulations including Circular 230, Publication 1345, and due diligence requirements.
Clients acknowledge that:
- Identity verification may be required
- Additional documentation may be requested
- Returns may be declined if unsupported
We reserve the right to refuse service for incomplete, unsupported, or potentially fraudulent filings.
14. Electronic Signature and Consent to Electronic Communications
Clients consent to receive communications electronically.
This includes:
- Engagement letters
- Authorizations
- E file signature forms
- Notices and statements
- Client Portal communications
Electronic signatures provided through our secure systems are legally binding and equivalent to handwritten signatures.
15. Client Portal Access and Security
- Clients may receive access to a secure Client Portal for document uploads and communication
- Clients are responsible for protecting login credentials
- Access may be suspended or revoked due to non payment, misuse, or violation of these Terms
16. Limitation of Liability
WealthCrest Financial is not liable for:
- IRS processing delays
- Credit bureau timelines
- Bank product decisions
- Client supplied misinformation
- Indirect or consequential damages
Total liability shall not exceed the amount paid for the specific service in dispute.
17. Chargebacks, Payment Disputes, and Collection Rights
Initiating a chargeback or payment dispute for services rendered or digital products delivered constitutes breach of this agreement.
In the event of a chargeback:
- Services may be immediately suspended
- Portal access may be revoked
- Outstanding balances become immediately due
We reserve the right to pursue collection through:
- Third party collection agencies
- Credit reporting where permitted
- Legal action
Client agrees to pay reasonable collection costs including attorney fees and court expenses.
18. Arbitration and Waiver of Jury Trial
Any dispute arising from services shall be resolved through binding arbitration in the State of Texas.
Clients waive the right to:
- Jury trial
- Class action participation
- Consolidated proceedings
Each party bears its own legal costs unless otherwise determined by the arbitrator.
19. Force Majeure
We are not liable for delays caused by events beyond reasonable control, including natural disasters, government actions, IRS system outages, cybersecurity incidents, public health emergencies, or technology failures.
Services may be delayed without penalty during such events.
20. Governing Law
These Terms are governed by the laws of the State of Texas.
21. Modifications
WealthCrest Financial reserves the right to update these Terms at any time. Continued use of services constitutes acceptance of revisions.
22. Contact Information
Effective Date: January 1, 2025
By accessing our website, engaging our services, purchasing digital products, or using the WealthCrest Financial Client Portal, you agree to these Terms and Conditions.
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